FP17 - No Appropriate Item: Difference between revisions
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(Created page with "This error occurs when the treatment / treatment item that you have entered is not applicable, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30) {| class="wikitable" |129 |No treatment item which matches the band claimed is present on the claim Temporarily suspended and replaced with a comment |- |132 |Reg 11 claim without an appropriate appliance included in the clinical dataset Temporarily...") |
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This error occurs when the | This error occurs when no item of the correct band was found on the claim, or no item corresponding to Regulation 11 (Regulation 9 IoM) claim or Guaranteed Treatment claimed. | ||
Check your clinical data set contains all appropriate items for the claim, and retransmit the form. | |||
For further assistance contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30) | |||
=== Common Error Codes: === | |||
{| class="wikitable" | {| class="wikitable" | ||
|129 | |129 | ||
Latest revision as of 09:46, 30 September 2022
This error occurs when no item of the correct band was found on the claim, or no item corresponding to Regulation 11 (Regulation 9 IoM) claim or Guaranteed Treatment claimed.
Check your clinical data set contains all appropriate items for the claim, and retransmit the form.
For further assistance contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)
Common Error Codes:
| 129 | No treatment item which matches the band claimed is present on the claim Temporarily suspended and replaced with a comment |
| 132 | Reg 11 claim without an appropriate appliance included in the clinical dataset Temporarily suspended and replaced with a comment |
| 133 | Free Repair/Replacement claim without an appropriate repairable/replaceable item included in the clinical dataset Temporarily suspended and replaced with a comment |
| 134 | Welsh Prescription Only claim without any prescribed items present |