FP17 - Major Fault: Difference between revisions
(Created page with "When ever this error appears you can contact either of the two numbers below: * EDI Support 0300 330 1348 (Monday - Friday, 8am to 6pm) * BHA Help Desk 0116 275 9995 (Monday - Friday, 08:30 to 17:30)") |
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This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup. | |||
To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30) | |||
=== Common Error Codes: === | |||
{| class="wikitable" | |||
|@001 | |||
|Site not authorised to transmit | |||
|- | |||
|@008 | |||
|Live claim submitted but supplier not certified | |||
|- | |||
|@307 | |||
|Location ID invalid or missing | |||
|} | |||
Latest revision as of 15:29, 30 September 2022
This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.
To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)
Common Error Codes:
| @001 | Site not authorised to transmit |
| @008 | Live claim submitted but supplier not certified |
| @307 | Location ID invalid or missing |