FP17 - Invalid Form
This error occurs when one or more of the treatment codes is not valid. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings.
Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)
Common Error Codes:
| @062 | Date of Acceptance is a future date |
| @072 | Invalid date of completion. |
| @084 | Invalid Date of Acceptance. |
| @086 | Date of completion is prior to the date of acceptance. |
| @120 | Invalid dentist declaration. |
| @124 | Invalid exemption/remission code. |
| @125 | Expectant or Nursing mother but patient is male |
| @126 | Age exemption invalid for date of birth. |
| @162 | Invalid values following Orthodontic extractions, BPE or Visible Plaque scores |
| @254 | ‘Under 18’ exemption (16 for IOM) invalid for date of birth. |
| @256 | Under 18 exemption must be present for patients under 18 (16 for IOM). |
| @283 | Date of completion is after the date of receipt |
| @306 | Invalid patient charge band |
| @308 | Invalid date of referral |
| @309 | Invalid date of assessment |
| @310 | Invalid Orthodontic completion code |
| @312 | Minimum amount of treatment not present eg Band, charge exempt, Domiciliary Services or Sedations |
| @317 | No aesthetic component to accompany IOTN value of 3 |
| @318 | Conflicting assessment and/or completion items |
| @319 | Free Repair/Replacement with no treatment band 2,3 or urgent |
| @320 | Further Treatment claim with no treatment band |
| @321 | Incomplete treatment band not consistent with treatment band claimed |
| @323 | Invalid date appliance fitted |
| @324 | Date Appliance fitted is prior to the date of assessment |
| @329 | KPI treatment codes on a non-PDS Plus contract |
| @192 | Invalid treatment quantity accompanying Clinical Dataset or KPI |
| @334 | One of patient email address/mobile phone number or patient declined indicator must be present |
| @335 | Mandatory commissioner approval indicator missing for adult orthodontic patient |
| @336 | Mandatory IOTN code missing |
| @337 | Mandatory date of referral missing |
| @338 | No NHS number has been entered |
| @339 | Mandatory Treatment Proposed indicator missing |
| @340 | Mandatory Treatment Completed/Abandoned/Discontinued indicator missing |
| @341 | GDC Number for DCP provided, but no DCP code 9178 (or vice versa) |
| @342 | ACORN Assessment Carried Out 9179, but incomplete ACORN code set present for this patient |
| @343 | Mandatory item on triage claim missing |
| @344 | Mandatory Patient COVID Status call count missing on an FP17 or FP17O claim |
| @345 | Inconsistent values for number of teeth in mouth or number of decayed teeth |
| 103 | Invalid or missing Date of Acceptance or Completion |
| 107 | ACORN Assessment incompatible with Exam Not Possible |
| 109 | Remission or Exemption box error |
| 110 | ACORN not appropriate to claim type |
| 114 | Non-existent treatment code submitted |
| 135 | An ACORN Assessment or Examination code is mandatory on Welsh claims |
| 136 | ACORN Assessment not appropriate for an Urgent Treatment claim |
| 137 | “Patient Presented With” is mandatory on Welsh FP17W claims |
| 191 | Molar or Non-molar endodontics on a claim dated prior to 10/10/22 |
| 192 | Old endodontics code 9305 not applicable to claims dated on or after 01/10/22 |
| 193 | Highest BPE Sextant Score code 9378 is mandatory |
| 194 | Number of Untreated Decayed Teeth code 9379 is mandatory |
| 195 | Recall Interval is mandatory |
| 196 | Highest BPE Sextant Score not applicable to claims dated before 01/10/22 |
| 197 | Untreated Decayed Teeth not applicable to claims dated before 01/10/22 |
| 198 | Assess and Debond – Overseas Patient on a claim dated prior to 01/10/22 |
| 804 | Treatment code appears more than once on the same claim |
| 858 | Date missing on an orthodontic claim |
| 862 | Invalid or inconsistent dates on an FP17O |
| 863 | Inappropriate patient's charge accompanying Reg 11 (Reg 9 in Isle of Man) claim |
| 864 | Inappropriate patient's charge accompanying an orthodontic Reg 11 (Reg 9 in Isle of Man) claim |
| 865 | Ortho Assessment accompanying a Reg 11 claim (Reg 9 in Isle of Man) |
| 867 | Patient charge present on a referral claim where Domiciliary Services or Sedation Services absent |
| 868 | 1st line of patient's address missing |
| 898 | Advanced Mandatory Services (9316) on claim dated after 1/4/14 England 1/5/14 Wales |
| 899 | E-mail address invalid format |
| 127 | Referral for Advanced Mandatory Services and no treatment band |
| 128 | Inappropriate quantity associated with treatment code |
| 893 | Assess and Debond – Overseas Patient can only be present on an exempt patient or one for whom full remission of fees applies |
| 897 | Free exam exemption where patients age or treatment is not appropriate |
| 402 | No ACORN check found within last 12 months |
| R125 | Entries REFERRAL AND REFERRAL FOR MANDATORY SERVICES are not acceptable in combination. Please remove ONE, OR GIVE NECESSITY FOR BOTH and retransmit. |
| 113 | Quantity or tooth notation following treatment is incomplete or incorrect |
| 115 | Treatment code not valid according to the claim date |
| 125 | Unacceptable combination of treatments on a claim, treatment not acceptable on this claim type or mandatory accompanying code missing |