FP17 - Invalid Patient

This error occurs when transmitting claims for an invalid patient. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings.

Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)

Common Error Codes:

@031	Patient’s sex missing.
@034	Patient surname missing
@035	Patient forename missing
@039	1st line of address must be entered.
@052	Invalid patient’s date of birth.