FP17 - Overlapping Claim: Difference between revisions
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(Created page with "This error is occurring because there is a claim already present, the board will not accept the claim if they think you are trying to claim for the same treatment twice. To resolve this you need to go the patients record and click on FP17 on the right. File:Overlapping Claim.png Search through the claims that are over lapping and send a delete form request for the claim that is wrong. {| class="wikitable" |401 |Claim overlaps or duplicates an existing clai...") |
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This error is occurring because there is a claim already present, the board will not accept the claim if they think you are trying to claim for the same treatment twice. | This error is occurring because there is a claim already present, the board will not accept the claim if they think you are trying to claim for the same treatment twice. | ||
To resolve this you need to go the patients record and click | To resolve this you need to go the patients record and click FP17 on the right. | ||
[[File:Overlapping Claim.png]] | [[File:Overlapping Claim.png]] | ||
Revision as of 10:11, 28 September 2022
This error is occurring because there is a claim already present, the board will not accept the claim if they think you are trying to claim for the same treatment twice.
To resolve this you need to go the patients record and click FP17 on the right.
Search through the claims that are over lapping and send a delete form request for the claim that is wrong.
| 401 | Claim overlaps or duplicates an existing claim for the same patient with the same contract, provider or performer |
If this problem still persists contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)