FP17 - Invalid Schedule Query: Difference between revisions

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(Created page with "This error appears when you are trying to amend a claim that could not be located, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30) {| class="wikitable" |@330 |Schedule Query Indicator claim but original cannot be found |- |@331 |Schedule Query Indicator claim but original has already been deleted or is in error |- |@332 |Schedule Query Indicator Deletion but original cannot be found |- |@333...")
 
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This error appears when you are trying to amend a claim that could not be located, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)
This error appears when trying to amend a claim that could not be located. It is likely the claim has been deleted, or you mistakenly ticked the delete or replacement form indicator. If neither indicator was ticked, please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)
 
=== Common Error Codes: ===
{| class="wikitable"
{| class="wikitable"
|@330
|@330
|Schedule Query Indicator claim but original cannot be found
|Schedule Query Indicator claim but original cannot be found
|-
|-
|@331
|@331
|Schedule Query Indicator claim but original has already been deleted or is in error
|Schedule Query Indicator claim but original has already been deleted or is in error
|-
|-
|@332
|@332
Line 11: Line 13:
|-
|-
|@333
|@333
|Schedule query not carried out. Original claim cannot be deleted as it is for a different provider
|Schedule query not carried out. Original claim cannot be deleted as it is for a different provider
|}
|}

Revision as of 14:52, 29 September 2022

This error appears when trying to amend a claim that could not be located. It is likely the claim has been deleted, or you mistakenly ticked the delete or replacement form indicator. If neither indicator was ticked, please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)

Common Error Codes:

@330 Schedule Query Indicator claim but original cannot be found
@331 Schedule Query Indicator claim but original has already been deleted or is in error
@332 Schedule Query Indicator Deletion but original cannot be found
@333 Schedule query not carried out. Original claim cannot be deleted as it is for a different provider