FP17 - Invalid Patient: Difference between revisions
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This error occurs when transmitting claims for an invalid patient. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings. | This error occurs when transmitting claims for an invalid patient. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings. | ||
Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08: | Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30) | ||
=== Common Error Codes: === | === Common Error Codes: === | ||
Latest revision as of 15:29, 30 September 2022
This error occurs when transmitting claims for an invalid patient. Transmitting the claim again is unlikely to resolve the issue, which will only occur due to a misconfiguration with your Pearl Dental Software validation settings.
Please report this error immediately to the Pearl Dental Software support desk ~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)
Common Error Codes:
| @031 | Patient’s sex missing. |
| @034 | Patient surname missing |
| @035 | Patient forename missing |
| @039 | 1st line of address must be entered. |
| @052 | Invalid patient’s date of birth. |