FP17 - Invalid Pin
Revision as of 15:26, 27 September 2022 by Charlie Garner (talk | contribs) (Created page with "This error appears because the pin that has been entered is not correct, see below how to change the performers pin in Pearl. 1) Go to Settings > Staff Setup > Edit Staff File:Invalid Pin 1.png 2) Click on the edit icon next to the staff member you would like to change 626x626px 3) If the diary is enabled (tick box at the top right) you can change the performers pin to where it says "PIN" 634x634px 4) Clic...")
This error appears because the pin that has been entered is not correct, see below how to change the performers pin in Pearl.
1) Go to Settings > Staff Setup > Edit Staff
2) Click on the edit icon next to the staff member you would like to change
3) If the diary is enabled (tick box at the top right) you can change the performers pin to where it says "PIN"
4) Click Save
| @013 | Invalid Pin – Please contact the NHSBSA helpdesk on 0300 330 1348 |
If this still persists to be a problem contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)