FP17 - Major Fault

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This error is rare and should only be encountered if there is a misconfiguration in your Pearl Dental transmission settings or Compass setup.

To resolve this error please contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)

Common Error Codes:

@001 Site not authorised to transmit
@008 Live claim submitted but supplier not certified
@307 Location ID invalid or missing