FP17 - Overlapping Claim
Revision as of 15:29, 30 September 2022 by Stephen Beardsmore (talk | contribs)
The Acceptance/Completion dates on this claim overlap with another claim already registered with the board.
If this was a duplicate form, simply delete the form. If you are attempting to send a new form to replace the previous claim, go the patients record and click FP17 on the right.
Find the claim you wish to replace and send a delete form request for that claim. You will have to transmit the deletion BEFORE re-signing the attention form to prevent this error reoccurring. If this problem still persists contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)
Common Error Code:
| 401 | Claim overlaps or duplicates an existing claim for the same patient with the same contract, provider or performer |