FP17 - Performer Or Contract
Revision as of 15:33, 30 September 2022 by Stephen Beardsmore (talk | contribs) (Stephen Beardsmore moved page FP17 - Perfomer Or Contract to FP17 - Performer Or Contract)
There is an issue with the performer or contract numbers within pearl or the corresponding association within compass.
The contract provider should log into compass and ensure the contract and performer numbers are correct and that the performer is correctly registered to the contract.
Common Error Codes:
| @285 | Treatment dates are outside the period of the contract or the performers tenure within that contract |
| @012 | Invalid or missing contract or performer number. |
| 509 | Performer is on authorised leave at the treatment start and end dates NB. Does not apply if the authorized leave type is maternity leave |
| @304 | Performer is not associated with the contract entered |
If you are unsure of any of this contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:00 to 17:30)