FP17 - Inappropriate Item: Difference between revisions

FP17 - Inappropriate Item (view source)

201 bytes added , 08:35, 30 September 2022

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-This error occurs when the treatment / treatment item that you have entered is not applicable, to resolve it you will need to contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30)
+This error occurs when one or more items indicated in the Clinical Data Set you have entered is not applicable to the band claimed. Check that you have correctly assigned all treatment the correct band as per the [https://www.nhs.uk/nhs-services/dentists/dental-costs/what-is-included-in-each-nhs-dental-band-charge/ NHS Help Website], or call the NHS Dental Services Helpdesk on  0300 330 1348 (Monday - Friday, 8am-6pm).
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