Pearl Dental Software Enquiries: Difference between revisions

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== Your Moving To Pearl Journey ==
== Your Moving To Pearl Journey ==


=== <u><big>First Contact</big></u> ===
=== '''<u><big>First Contact</big></u>''' ===
Either fill out our [https://pearldentalsoftware.com/book-a-demo/ Demo Form] or give us a call on 0116 275 9995  
Either fill out our Demo Form or give us a call on 0116 275 9995


in the first conversation we will aim to understand much more [[about]] you as a practice and what your requirements are to ensure we are fit for purpose. We can often perform a live online demonstration on the day or arrange a suitable time to do so with all the people involved. We can also leave you with a trail version of Pearl that you can try before purchasing.
in the first conversation we will aim to understand much more [[about]] you as a practice and what your requirements are to ensure we are fit for purpose. We can often perform a live online demonstration on the day or arrange a suitable time to do so with all the people involved. We can also leave you with a trail version of Pearl that you can try before purchasing.


=== <big><u>Initial Data Migration</u></big> ===
=== '''<u><big>Commitment</big></u>''' ===
When you are happy to proceed from the initial contact. Our team will ask to take a copy of your existing systems data to perform a "trial" data transfer, this is a limited example of what is to be transferred. It will only include a limited subset of patients, appointments and clinical information. We will provide you with a data processor agreement when we take data. Once this is available our team will be in touch to demonstrate Pearl Dental Software with your practice data loaded onto it. Any questions or concerns you may have can be addressed and planned for accordingly.
The team will provide you with a cost for the data transfer, installation and training. This will be tailored to your practice, it can include multiple training days and additional services such as an accompany day, train the trainer, hardware installation and x-ray services.


=== <big><u>Commitment</u></big> ===
=== '''<big><u>Initial Data Migration</u></big>''' ===
The team will provide you with a cost for the data transfer, installation and training. This will be tailored to your practice, it can include multiple training days and additional services such as an accompany day, train the trainer, hardware installation and x-ray services.  
When you are happy to proceed with the initial contact. Our team will ask to take a copy of your existing systems data to perform a "trial" data transfer. We will provide you with a data processor agreement when we take data. Once this is available our team will be in touch to demonstrate Pearl Dental Software with your practice data loaded onto it. Any questions or concerns you may have can be addressed and planned for accordingly.


=== <big><u>True Data Migration</u></big> ===
=== '''<big><u>Final Data Migration</u></big>''' ===
Once you are ready to move forward we will perform a "full" data migration which will include all data points that will be given to your final system. When this is available it will be given to your team as a "demo" copy which will allow you to explore the system before your installation. You are free to raise any concern to our migration team who will be addressed before your installation.
Once you are ready to move forward, we will aim to where possible run a final migration on a fresh backup from your existing system on the same day as installation. This will mean all data in Pearl is up to date with what is in your existing system.


=== <big><u>Final Data Migration</u></big> ===
=== '''<big><u>Installation and Training</u></big>''' ===
We aim to where possible run a final migration on a fresh backup from your existing system on the same day as installation. This will mean all data in Pearl is up to date with what is in your existing system.
With an up-to-date copy of your database in hand our team will arrive at your practice (Online Installations are available) to perform training. This generally can be done in one day but we will tailor it to your requirements. Training will be performed on a "demo" copy of your practice's data and our team will ensure all your staff have a good understanding of the patient journey within Pearl by the end of the training workshop. By the end of your bespoke training package your up-to-date Pearl database will be initialized ready for you to check in your first patient!


=== <big><u>Installation and Training</u></big> ===
=== '''<u><big>Here To Support</big></u>''' ===
With an up to date copy of your database in hand our team will arrive at your practice (Online Installations are available) to perform training. This generally can be done in one day but we will tailor it to your requirements. Training will be performed on a "demo" copy of your practice's data and our team will ensure all your staff have a good understanding of the patient journey within Pearl by the end of the training workshop. By the end of your bespoke training package your up to date Pearl database will be initialized ready for you to check in your first patient!
 
=== <big><u>Here To Support</u></big> ===
We will leave you with all the contact numbers you will need for on-going support, follow-up calls can be arranged to ensure your practice stays on the right track. All support can be done via remote support utilities that allow our team to demote in and see your desktop to help assist in any training or support requirements.
We will leave you with all the contact numbers you will need for on-going support, follow-up calls can be arranged to ensure your practice stays on the right track. All support can be done via remote support utilities that allow our team to demote in and see your desktop to help assist in any training or support requirements.


=== <u><big>The Future</big></u> ===
=== '''<big><u>The Future</u></big>''' ===
You will receive our updates as they are released and have access to all the up to date features. If you ever decide that Patient Portal, PearlPad, Kiosk or our X-Ray integrations are the way to go you can activate these features with no additional monthly cost.
You will receive our updates as they are released and have access to all the up-to-date features. If you ever decide that Patient Portal, PearlPad, Kiosk or our X-Ray integrations are the way to go you can activate these features with no additional monthly cost.


== Transfer Of Your Data ==
== Transfer Of Your Data ==

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