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FP17 - GDC Error: Difference between revisions
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(Created page with "This error appears because the GDC number is wrong or not present in Pearl. See below how to amend this: 1) Go to Settings > Staff Setup > Edit Staff 439x439px 2) Click the edit icon for the staff member you would like to change 533x533px 3) Type the GDC number in the bottom left and click to be a prescriber box below 538x538px 4) Click Save left|thumb {| clas...") |
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This error appears | This error appears when the GDC number transmitted is wrong, of the wrong type or this practitioner has not been correctly registered with the contract. | ||
Check the details of the performer and amend the GDC number, see below for how to do this: | |||
1) Go to Settings > Staff Setup > Edit Staff | 1) Go to Settings > Staff Setup > Edit Staff | ||
| Line 9: | Line 11: | ||
[[File:Invalid Pin 2.png|533x533px]] | [[File:Invalid Pin 2.png|533x533px]] | ||
3) | 3) Update the GDC number in the bottom left and check the Professional Type category is correct. | ||
[[File:SetupGDCNumber.png|none|thumb|531x531px]] | |||
[[File: | 4) Click Save[[File:Save Icon .png|thumb|none]] | ||
4) Click Save | |||
[[File:Save Icon .png| | |||
=== Common Error Codes: === | |||
{| class="wikitable" | {| class="wikitable" | ||
|510 | |510 | ||
|DCP cannot be found on GDC register or is suspended | |DCP cannot be found on GDC register or is suspended | ||
|- | |- | ||
|511 | |511 | ||
|Claim dates do not coincide with DCPs registration dates | |Claim dates do not coincide with DCPs registration dates | ||
|} | |} | ||
If this still persists to be a problem contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30) | If this still persists to be a problem contact the Pearl Dental Software support desk~ 0116 275 9995 (Monday - Friday, 08:30 to 17:30) | ||